Telmate (ViaPath) data breach settlement
Cooper v. Telmate LLC d/b/a Viapath Technologies
Also known as GettingOut; VisitNow; Telmate data breach
The lawsuit claimed Telmate failed to protect personal data and notify people in time after a 2020 breach.
Copied from the official notice. Last compared Nov 3, 2026.
- You could get
- Equal share of $4.225M fund Up to $5,000 for losses you can show with paperwork.
Source
“Pro rata (equal) share of the $4,225,000 fund after fees and costs”
From the administrator site: Official FAQ (long-form notice text on the official site). Last compared Nov 3, 2026.
- You need
- No receipt needed Needs the code from your notice Class Member ID to log in to the online claim form Some paperwork: describes the claim form only
Source
“including supporting documentation generated by a third party supporting your claim (i.e., telephone records, correspondence, and receipts)”
From the administrator site: Official FAQ (long-form notice text on the official site). Last compared Nov 3, 2026.
- Who can file
- Data impacted in Telmate (ViaPath) breach, Aug 2020
Source
“The Settlement Class consists of all individuals within the United States of America whose Personal Information was impacted during the Security Incident experienced by Defendant on approximately August 13, 2020. ... Excluded from the Settlement Class are: (1) the Judge presiding over the Action and members of her family; (2) Defendant, its subsidiaries, parent companies, successors, predecessors, and any entity in which Defendant or its parents have a controlling interest, and their current or former officers and directors; (3) Persons who timely and validly request exclusion from the Settlement”
From the administrator site: Official FAQ (long-form notice text on the official site). Last compared Nov 3, 2026.
- Where
- Anywhere in the U.S.
Source
“The Settlement Class consists of all individuals within the United States of America whose Personal Information was impacted during the Security Incident experienced by Defendant on approximately August 13, 2020.”
From the administrator site: Official settlement website home page. Last compared Nov 3, 2026.
- Time to file
- About 4 minutes
Source
Our estimate of how long the official claim form takes. The notice does not say.
From the official site: telmatedatabreachsettlement.com. Last compared Nov 3, 2026.
Free. The official site never charges.
Quick answers
How much is the Telmate (ViaPath) data breach settlement payout?
Equal share of $4.225M fund. Up to $5,000 for losses you can show with paperwork.
Where is the Telmate (ViaPath) data breach settlement claim form?
On the official site, www.telmatedatabreachsettlement.com. Filing is free. The last day to file is Dec 21, 2026.
When will the Telmate (ViaPath) data breach settlement pay?
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Feb 12, 2027.
Is the Telmate (ViaPath) data breach settlement legit?
The settlement administrator (the company that handles claims) is Kroll, and the official site is www.telmatedatabreachsettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Compare yourself to the official class definition
You may be included if your personal information was impacted in the August 2020 Telmate (ViaPath) security incident.
It covers individuals in the United States.
You are not included if you are a current or former officer or director of Telmate or its parent or subsidiary companies.
Check each condition yourself. The boxes are only for you; nothing is sent or stored.
The Settlement Class consists of all individuals within the United States of America whose Personal Information was impacted during the Security Incident experienced by Defendant on approximately August 13, 2020.
From the administrator site: Official settlement website home page
This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.
How to file
-
Find the code from your notice
- Class Member ID to log in to the online claim form
-
Gather what you need
No proof of purchase is required.
- For documented losses: third-party records such as phone records, letters or receipts
-
File online, or by mail
At www.telmatedatabreachsettlement.com, by Dec 21, 2026. Filing is free.
Or mail a paper claim form to:Cooper v. Telmate LLC d/b/a Viapath Technologies, c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391
The deadline note says: “Online by December 21, 2026, or by mail postmarked by December 21, 2026.” -
Save your confirmation
Keep your confirmation number or email. You do not need to file again.
Confirm with the administrator before you act.
After you file
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Feb 12, 2027.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Also ending this week
Related settlements
Case details
- Case
- Cooper v. Telmate LLC d/b/a Viapath Technologies
- Court
- United States District Court for the Eastern District of Virginia
- Case number
- 1:24-cv-01622
- Administrator
- Kroll
- Official site
- www.telmatedatabreachsettlement.com
- Settlement fund
- $4,225,000
- Full payout terms
- Pro rata cash share, and up to $5,000 for documented lossesPro rata (equal) share of the $4,225,000 fund after fees and costs, with no documentation required; and/or up to $5,000 for documented out-of-pocket losses (documents required).
- Effort
- Easy, about 4 minutes
Other dates
- Opt-out (exclusion) deadline
- (ahead) source document
- Objection deadline
- (ahead) source document
- Final approval hearing
- (ahead) source document
The court’s exact words
The Settlement Class consists of all individuals within the United States of America whose Personal Information was impacted during the Security Incident experienced by Defendant on approximately August 13, 2020.
Quoted from the official notice. Read the notice for the full definition.
Our notes: The settlement concerns a breach of Telmate's computer network between August 11 and August 13, 2020. Telmate provides communication services to incarcerated people and their families through platforms such as GettingOut, VisitNow, Command, Telmate Inmate Telephone and Guardian. Per the notice, the class is people in the United States whose personal information was impacted, about 431,031 individuals; some were first told only after a 2024 FTC investigation. Read the notice for the full definition and exclusions.
Sources and checks (3)
Every fact people act on was copied from the official source and compared with it. How we check
- Official settlement website home page administrator site
- Official FAQ (long-form notice text on the official site) administrator site
- Official online claim form (Kroll) administrator site
What changedLast change Oct 25, 2026
- Page created. Claims open until December 21, 2026. source document
Questions
I already filed. What now?
Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.
Opting out
To leave the settlement and keep your right to sue on your own, follow the official notice by Dec 21, 2026. If you opt out, you get no payment. Opting out and objecting have separate rules; we cannot tell you which is right for you.