Class Action Status

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Neutrogena Skin360 Illinois face-scan privacy settlement

Melzer et al. v. Johnson & Johnson Consumer Inc.

Also known as NeoStrata Skin360; Kenvue; Melzer v. Johnson & Johnson Consumer; Illinois BIPA

The lawsuit claimed Skin360 scanned users' face geometry in Illinois without the consent BIPA requires.

Copied from the official notice. Last compared Nov 7, 2026.

Open File by Wednesday, Nov 25, 2026 (online, or by mail).

You could get
Equal share of $4.7M fund
Source
“entitled to an equal payment paid out of the Settlement Fund”

From the administrator site: Official long-form notice (PDF on official site). Last compared Nov 7, 2026.
You need
No receipt needed Settlement Claim ID from your email notice, if you have one (you can file without it) Quick claim: describes the claim form only
Source
“Settlement Claim ID (If Available) ... Dates of use for Skin360® ... B. If you are no longer an Illinois resident, please provide information regarding your time in Illinois during the class period ... Venmo ... Zelle ... PayPal ... Prepaid Digital MasterCard ... Check: If you prefer to receive your payment via check, please provide your mailing address”

From the administrator site: Official claim form (PDF on official site). Last compared Nov 7, 2026.
Who can file
Did a Skin360 face scan in Illinois, Dec 2019 to May 2023
Source
“You are a member of the Settlement Class if you, while in Illinois, performed a Skin360® skin assessment using any version of Skin360®, whether via mobile application or web application, between December 9, 2019 and May 5, 2023. ... Excluded from the Settlement Class are (a) Defendant, its subsidiaries, parent, and other affiliate entities, and all employees thereof; (b) the Judges presiding over this Action and their immediate ... family members and staff; (c) Class Counsel and Defendant’s Counsel;”

From the administrator site: Official long-form notice (PDF on official site). Last compared Nov 7, 2026.

Where
Illinois only
Source
“A Settlement Class Member is any person who, while in Illinois, performed a Skin360® skin assessment using any version of Skin360®, including Neutrogena® Skin360®, NeoStrata® Skin360®, and any Skin360® collaborations with other entities (collectively, “Skin360®”), whether via mobile application or web application, between December 9, 2019 and May 5, 2023.”

From the administrator site: Official long-form notice (PDF on official site). Last compared Nov 7, 2026.

Time to file
About 4 minutes
Source

Our estimate of how long the official claim form takes. The notice does not say.

From the official site: skin360bipasettlement.com. Last compared Nov 7, 2026.

File free on the official site
Official site: skin360bipasettlement.com

Free. The official site never charges.

Add deadline to my calendar

Remind me before the deadline, and tell me when it pays

Email only, about this settlement only. We never give your email to law firms or claim services. You confirm by email first, and every message has a one-click unsubscribe.

Quick answers

How much is the Neutrogena Skin360 Illinois face-scan privacy settlement payout?

Equal share of $4.7M fund.

Where is the Neutrogena Skin360 Illinois face-scan privacy settlement claim form?

On the official site, www.skin360bipasettlement.com. Filing is free. The last day to file is Nov 25, 2026.

Open the claim form on www.skin360bipasettlement.com

When will the Neutrogena Skin360 Illinois face-scan privacy settlement pay?

Payment can only happen after the court gives final approval and any appeals are over.

The final approval hearing is set for Dec 17, 2026.

Is the Neutrogena Skin360 Illinois face-scan privacy settlement legit?

The settlement administrator (the company that handles claims) is Eisner Advisory Group, and the official site is www.skin360bipasettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.

The official site never asks you to pay to file.

How to check a notice or a text

Compare yourself to the official class definition

You may be included if, while in Illinois, you did a Skin360 skin assessment by app or web, December 9, 2019 to May 5, 2023.

It covers Neutrogena Skin360, NeoStrata Skin360 and Skin360 collaborations with other companies.

You are not included if you work for Johnson & Johnson Consumer (now Kenvue) or its affiliates, or are a judge or lawyer in the case.

Check each condition yourself. The boxes are only for you; nothing is sent or stored.

The court’s exact words

A Settlement Class Member is any person who, while in Illinois, performed a Skin360® skin assessment using any version of Skin360®, including Neutrogena® Skin360®, NeoStrata® Skin360®, and any Skin360® collaborations with other entities (collectively, “Skin360®”), whether via mobile application or web application, between December 9, 2019 and May 5, 2023.

From the administrator site: Official long-form notice (PDF on official site)

This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.

How to file

  1. Find the code from your notice

    • Settlement Claim ID from your email notice, if you have one (you can file without it)

    No notice, or lost it?

  2. Gather what you need

    No proof of purchase is required.

    • The dates you used Skin360, and your dates in Illinois if you no longer live there
    • Venmo, Zelle or PayPal details, an email for a prepaid card, or an address for a check

  3. File online, or by mail

    At www.skin360bipasettlement.com, by Nov 25, 2026. Filing is free.

    Or mail a paper claim form to:Skin360 BIPA Settlement Administrator, P.O. Box 3116, Baton Rouge, LA 70821

    The deadline note says: “By mail postmarked no later than November 25, 2026, though the notice's summary table says claims must be received by that date, so mail early.”

  4. Save your confirmation

    Keep your confirmation number or email. You do not need to file again.

Confirm with the administrator before you act.

After you file

Payment can only happen after the court gives final approval and any appeals are over.

The final approval hearing is set for Dec 17, 2026.

For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.

See what is known about payments in other settlements

Also ending this week

Case details
Case
Melzer et al. v. Johnson & Johnson Consumer Inc.
Court
United States District Court for the District of New Jersey
Case number
3:22-cv-03149-MAS-RLS
Administrator
Eisner Advisory Group
Settlement fund
$4,700,000
Full payout terms
Equal share of a $4.7 million fundAn equal (pro rata) payment from the $4,700,000 Settlement Fund after attorneys' fees and costs, service payments and administration costs. The exact amount is unknown and depends on the number of valid claims.
Effort
Easy, about 4 minutes
States
Illinois
Other dates
Opt-out (exclusion) deadline
(ahead) source document
Objection deadline
(ahead) source document
Final approval hearing
(ahead) source document
The court’s exact words

A Settlement Class Member is any person who, while in Illinois, performed a Skin360® skin assessment using any version of Skin360®, including Neutrogena® Skin360®, NeoStrata® Skin360®, and any Skin360® collaborations with other entities (collectively, “Skin360®”), whether via mobile application or web application, between December 9, 2019 and May 5, 2023.

Quoted from the official notice. Read the notice for the full definition.

Our notes: The lawsuit claimed that Johnson & Johnson Consumer Inc. (now Kenvue Brands LLC) collected, stored and profited from face-geometry scans taken during Skin360 skin assessments without the written disclosures and consent required by the Illinois Biometric Information Privacy Act (BIPA); JJCI denies it. Per the notice, the class is anyone who, while in Illinois, did a Skin360 skin assessment (Neutrogena Skin360, NeoStrata Skin360 or a Skin360 collaboration) by mobile or web app between December 9, 2019 and May 5, 2023. Excluded: the defendant, its subsidiaries, parent and affiliates and all their employees; the judges and their families and staff; class counsel and defense counsel; and people who opt out. Read the notice for the full definition.

Sources and checks (4)

Every fact people act on was copied from the official source and compared with it. How we check

What changedLast change Oct 26, 2026
  • Page created. Claims open until November 25, 2026. source document
Questions

I already filed. What now?

Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.

Opting out

To leave the settlement and keep your right to sue on your own, follow the official notice by Nov 10, 2026. If you opt out, you get no payment. Opting out and objecting have separate rules; we cannot tell you which is right for you.

File free on the official site Opens www.skin360bipasettlement.com