MDLIVE patient portal privacy settlement
Kingsbury, et al. v. Evernorth Health Inc., et al.
Also known as Cigna MDLIVE; MDLIVE pixel settlement; EHI settlement; Kingsbury v. Evernorth; Yates v. Evernorth
The lawsuit claimed MDLIVE's website shared users' sensitive information with Google and Meta without consent.
- You could get
- Amount not known yet Up to $15 cash payment.
Source
“Cash Payment of up to $15.00”
From the administrator site: Official settlement website FAQ (read through the local proxy; the site blocks plain requests).
- You need
- No receipt needed Needs the code from your notice Claimant ID Number provided on your Notice (to file online) Some paperwork: describes the claim form only
Source
“Claim Forms can be found and submitted by clicking here, or by printing and mailing a paper Claim Form postmarked by December 1, 2026, copies of which are available for download on the Important Documents page of this Settlement Website.”
From the administrator site: Official settlement website FAQ (read through the local proxy; the site blocks plain requests).
- Who can file
- Signed in to MDLIVE's patient portal, May 2023-Aug 2025
Source
“To be eligible for payment, you must attest on the Claim Form that you are an MDLIVE user who accessed MDLIVE’s portal, patient.mdlive.com, and engaged in any activity on the portal after signing in from May 30, 2023, through August 11, 2025, and that you had an active account with Facebook and/or Google during that time period. ... (2) the Defendants, their subsidiaries, parent companies, successors, predecessors, and any entity in which the Defendants or their parents have a controlling interest and their current or former officers, directors, agents, attorneys, and employees;”
From the administrator site: Official settlement website FAQ (read through the local proxy; the site blocks plain requests).
- Where
- Anywhere in the U.S.
Source
“The Settlement Class is defined as: all MDLIVE users who accessed MDLIVE’s portal, patient.mdlive.com, and engaged in any activity on the portal after signing in from May 30, 2023, through August 11, 2025.”
From the administrator site: Official settlement website FAQ (read through the local proxy; the site blocks plain requests).
- Time to file
- About 3 minutes
Source
Our estimate of how long the official claim form takes. The notice does not say.
From the official site: ehisettlement.com.
Free. The official site never charges.
Quick answers
How much is the MDLIVE patient portal privacy settlement payout?
Amount not known yet. Up to $15 cash payment.
Where is the MDLIVE patient portal privacy settlement claim form?
On the official site, ehisettlement.com. Filing is free. The last day to file is Dec 1, 2026.
When will the MDLIVE patient portal privacy settlement pay?
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Jan 6, 2027.
Is the MDLIVE patient portal privacy settlement legit?
The settlement administrator (the company that handles claims) is Kroll, and the official site is ehisettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Compare yourself to the official class definition
You may be included if you signed in to MDLIVE's patient portal, patient.mdlive.com, and used it, May 30, 2023 through August 11, 2025.
It covers payment only if you attest on the claim form that you had an active Facebook and/or Google account in that period.
You are not included if you are a current or former officer, director, agent, attorney or employee of Evernorth or MDLIVE.
Check each condition yourself. The boxes are only for you; nothing is sent or stored.
all MDLIVE users who accessed MDLIVE’s portal, patient.mdlive.com, and engaged in any activity on the portal after signing in from May 30, 2023, through August 11, 2025.
From the administrator site: Official settlement website FAQ (read through the local proxy; the site blocks plain requests)
This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.
How to file
-
Find the code from your notice
- Claimant ID Number provided on your Notice (to file online)
-
Gather what you need
No proof of purchase is required.
- Or a paper Claim Form from the Important Documents page, printed and mailed postmarked by December 1, 2026
- Claimant information and payment information (check, or PayPal or Venmo)
- Signed attestation that you used MDLIVE's portal from May 30, 2023 to August 11, 2025 and had a Facebook and/or Google account
-
File online, or by mail
At ehisettlement.com, by Dec 1, 2026. Filing is free.
Or mail a paper claim form to:Kingsbury v. Evernorth Health Inc., c/o Kroll Settlement Administration LLC, PO Box 225391, New York, NY 10150-5391
The deadline note says: “Online by December 1, 2026 (the online form asks for the Claimant ID on your notice), or by mail with a paper claim form postmarked by December 1, 2026.” -
Save your confirmation
Keep your confirmation number or email. You do not need to file again.
Confirm with the administrator before you act.
After you file
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Jan 6, 2027.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Also ending this week
Related settlements
Case details
- Case
- Kingsbury, et al. v. Evernorth Health Inc., et al.
- Court
- Circuit Court for the Thirteenth Judicial Circuit, Hillsborough County, Florida
- Case number
- 26-CA-006880
- Administrator
- Kroll
- Official site
- ehisettlement.com
- Settlement fund
- Up to $3,500,000 (Settlement Benefit Cap: claims, notice and administration costs, attorneys’ fees and incentive awards)
- Full payout terms
- Up to $15 cashA Cash Payment of up to $15.00 per valid claim, paid by check unless you choose PayPal or Venmo. Defendants will pay up to $3,500,000 in total for claims, administration, attorneys’ fees and incentive awards.
- Effort
- Easy, about 3 minutes
Other dates
- Opt-out (exclusion) deadline
- (ahead) source document
- Objection deadline
- (ahead) source document
- Final approval hearing
- (ahead) source document
The court’s exact words
all MDLIVE users who accessed MDLIVE’s portal, patient.mdlive.com, and engaged in any activity on the portal after signing in from May 30, 2023, through August 11, 2025.
Quoted from the official notice. Read the notice for the full definition.
Our notes: Per the settlement website, the class is all MDLIVE users who signed in to MDLIVE's patient portal (patient.mdlive.com) and engaged in any activity on it from May 30, 2023 through August 11, 2025. To be paid, a claimant must also attest on the claim form to having had an active Facebook and/or Google account during that period. Defendants are Evernorth Health, Inc. and MDLIVE, Inc. Excluded: the judge or magistrate and their families; the defendants, their related companies and their current or former officers, directors, agents, attorneys and employees; people who opt out; and the legal representatives, successors or assigns of excluded persons.
Sources and checks (3)
- Official settlement website FAQ (read through the local proxy; the site blocks plain requests) administrator site
- Official settlement website home page (read through the local proxy; the site blocks plain requests) administrator site
- Official online claim form, first screen (Kroll; read through the local proxy) administrator site
What changedLast change Oct 26, 2026
- Page created. Claims open until December 1, 2026. source document
Questions
I already filed. What now?
Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.
Opting out
To leave the settlement and keep your right to sue on your own, follow the official notice by Nov 16, 2026. If you opt out, you get no payment. Opting out and objecting have separate rules; we cannot tell you which is right for you.