FTD and ProFlowers delivery fee settlement
Ciampi v. FTD, LLC
Also known as FTD.com; FTD delivery fee; 2026-013840-CA-01
The lawsuit claimed FTD showed prices without its mandatory delivery fees until the final checkout step.
Copied from the official notice. Last compared Nov 7, 2026.
- You could get
- $5 cash
Source
“either a $5.00 cash award (by check or electronic payment) or a $15.00 voucher”
From the administrator site: Official settlement website home page. Last compared Nov 7, 2026.
- You need
- No receipt needed Needs the code from your notice Unique ID and PIN printed on the notice you received (needed to file online) Some paperwork: describes the claim form only
Source
“You will need the Unique ID printed on the Notice that you received. ... Unique ID: ... PIN:”
From the administrator site: Official online claim form login page. Last compared Nov 7, 2026.
- Who can file
- Paid a delivery fee on FTD.com or ProFlowers.com, 2021 to 2025
Source
“You are in the “Settlement Class” if, while in the United States, you ordered flowers and other products for delivery through the FTD Websites (FTD.com and Proflowers.com), and were assessed and paid a delivery, shipping, handling, or service fee between January 29, 2021, and January 29, 2025.”
From the administrator site: Official FAQ page. Last compared Nov 7, 2026.
- Where
- Anywhere in the U.S.
Source
““Settlement Class” means all natural persons in the United States who ordered flowers and other products for delivery from the FTD Websites and paid a delivery, shipping, handling, or service fee on their purchase during the Class Period.”
From the administrator site: Settlement Agreement and Release (PDF). Last compared Nov 7, 2026.
- Time to file
- About 3 minutes
Source
Our estimate of how long the official claim form takes. The notice does not say.
From the official site: ftddeliveryfeesettlement.com. Last compared Nov 7, 2026.
Free. The official site never charges.
Quick answers
How much is the FTD and ProFlowers delivery fee settlement payout?
$5 cash.
Where is the FTD and ProFlowers delivery fee settlement claim form?
On the official site, ftddeliveryfeesettlement.com. Filing is free. The last day to file is Nov 13, 2026.
When will the FTD and ProFlowers delivery fee settlement pay?
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Dec 23, 2026.
Is the FTD and ProFlowers delivery fee settlement legit?
The settlement administrator (the company that handles claims) is Epiq, and the official site is ftddeliveryfeesettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Compare yourself to the official class definition
You may be included if, while in the U.S., you ordered for delivery on FTD.com or ProFlowers.com from Jan 29, 2021 to Jan 29, 2025.
It covers orders on which you were charged and paid a delivery, shipping, handling or service fee.
You are not included if you are or were FTD staff (or their family), counsel or the judge in the case, or already signed a release with FTD.
Check each condition yourself. The boxes are only for you; nothing is sent or stored.
all natural persons in the United States who ordered flowers and other products for delivery from the FTD Websites and paid a delivery, shipping, handling, or service fee on their purchase during the Class Period.
From the administrator site: Settlement Agreement and Release (PDF)
This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.
Official payout table
The amounts the settlement itself sets. We do not work out a personal amount.
| Option and condition | Amount |
|---|---|
| Cash awardSet amount | $5 |
| Voucher for FTD.com or ProFlowers.com (instead of cash)Set amount | $15 |
Pick one per claim. The voucher is one-time use, cannot be turned into cash and must be used within 12 months.
may submit a Claim to receive either (a) a $5.00 cash award; or (b) a $15.00 voucher for use on the FTD Websites (the “Voucher”). The Voucher is for one-time use, is not redeemable for cash value, and is non-transferable. The Voucher may be applied to taxes and fees. The Voucher cannot be combined with other offers. The Voucher must be redeemed within twelve (12) months after issuance.
From the administrator site: Official FAQ page
Estimates can change with the number of valid claims and court deductions. Guidance only.
How to file
-
Find the code from your notice
- Unique ID and PIN printed on the notice you received (needed to file online)
-
Gather what you need
No proof of purchase is required.
- Your name, mailing address and a valid email address
- Your choice of $5 cash (check or electronic payment) or a $15 voucher
-
File online, or by mail
At ftddeliveryfeesettlement.com, by Nov 13, 2026. Filing is free.
Or mail a paper claim form to:FTD Settlement, Settlement Administrator, P.O. Box 5990, Portland, OR 97228-5990
The deadline note says: “Online or by email by November 13, 2026, or by mail postmarked no later than November 13, 2026.” -
Save your confirmation
Keep your confirmation number or email. You do not need to file again.
Confirm with the administrator before you act.
After you file
Payment can only happen after the court gives final approval and any appeals are over.
The final approval hearing is set for Dec 23, 2026.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Also ending this week
Related settlements
Case details
- Case
- Ciampi v. FTD, LLC
- Court
- Circuit Court of the Eleventh Judicial Circuit in and for Miami-Dade County, Florida
- Case number
- 2026-013840-CA-01
- Administrator
- Epiq
- Official site
- ftddeliveryfeesettlement.com
- Full payout terms
- $5 cash or a $15 voucher for FTD.com or ProFlowers.comEach class member who files a valid claim chooses either a $5.00 cash award (by check or electronic payment) or a $15.00 voucher for use on FTD.com or ProFlowers.com. The voucher is one-time use, not redeemable for cash, non-transferable, cannot be combined with other offers, and must be used within 12 months of issuance. Fees, costs and administration are paid separately and do not reduce the awards.
- Effort
- Easy, about 3 minutes
Other dates
- Opt-out (exclusion) deadline
- (ahead) source document
- Objection deadline
- (ahead) source document
- Final approval hearing
- (ahead) source document
The court’s exact words
all natural persons in the United States who ordered flowers and other products for delivery from the FTD Websites and paid a delivery, shipping, handling, or service fee on their purchase during the Class Period.
Quoted from the official notice. Read the notice for the full definition.
Our notes: The lawsuit claims FTD advertised product prices on FTD.com and ProFlowers.com without disclosing mandatory delivery fees until the final checkout step; FTD denies it. The class is natural persons who, while in the United States, ordered flowers and other products for delivery through FTD.com or ProFlowers.com and were assessed and paid a delivery, shipping, handling, or service fee between January 29, 2021 and January 29, 2025. Excluded (per the Settlement Agreement): governmental entities; counsel of record for the parties and their law firms; FTD and its parents, affiliates, subsidiaries and independent service providers and their current and former employees, officers and directors and those people's immediate families; the presiding judge or judicial officer and their immediate families and judicial staff; and anyone who already entered into a release with FTD about these fees. Each claimant picks either $5 cash or a $15 voucher.
Sources and checks (6)
Every fact people act on was copied from the official source and compared with it. How we check
- Official settlement website home page administrator site
- Official FAQ page administrator site
- Official online claim form login page administrator site
- Long-form notice (PDF) administrator site
- Paper claim form (PDF) administrator site
- Settlement Agreement and Release (PDF) administrator site
What changedLast change Nov 3, 2026
- Page created. Claims open until November 13, 2026. source document
Questions
I already filed. What now?
Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.
Opting out
To leave the settlement and keep your right to sue on your own, follow the official notice by Nov 13, 2026. If you opt out, you get no payment. Opting out and objecting have separate rules; we cannot tell you which is right for you.