Container Store Massachusetts blind shoppers kiosk settlement
Mark Cadigan, et al. v. The Container Store, Inc.
Also known as TCS settlement; Container Store loyalty program; Cadigan v. The Container Store
The lawsuit claimed Container Store checkout kiosks in Massachusetts were not accessible to blind shoppers.
Copied from the official notice. Last compared Nov 7, 2026.
- You could get
- $75 a purchase
Source
“$75 for each qualifying purchase”
From the administrator site: Official claim form (PDF on official site). Last compared Nov 7, 2026.
- You need
- Papers needed Proof of legal blindness, such as a Certificate of Blindness, MCB ID card or medical documentation Takes work: describes the claim form only
Source
“Proof of legal blindness: Attach documentation sufficient to establish that you are legally blind. ... List each purchase for which you seek a payment. ... Approx. Date Massachusetts Store / City Purchase or Transaction Details”
From the administrator site: Official claim form (PDF on official site). Last compared Nov 7, 2026.
- Who can file
- Legally blind Container Store shoppers in MA, 2011-2026
Source
“You are therefore a Class Member if you meet all of the following requirements: ... You made a purchase at a The Container Store location in the Commonwealth of Massachusetts between July 20, 2011 through August 12, 2026; ... You had a vision-related disability that requires assistive technology to access visual information at the time that you made the purchase; ... You sought to credit the purchase to a new or an existing account with The Container Store’s customer loyalty program; and ... You encountered a touch screen point-of-sale kiosk or other device that lacked non-visual methods for inputting information to credit the purchase to a new or existing customer loyalty program account.”
From the administrator site: Official notice of proposed class action settlement (PDF on official site). Last compared Nov 7, 2026.
- Where
- Massachusetts only
Source
“all legally blind individuals in the Commonwealth of Massachusetts who made purchases at any The Container Store location in the Commonwealth of Massachusetts at any time from July 20, 2011 through August 12, 2026 sought to credit a purchase to a new or existing Loyalty Program account, and encountered a touch screen kiosk or device that lacked non-visual methods for inputting information.”
From the administrator site: Official notice of proposed class action settlement (PDF on official site). Last compared Nov 7, 2026.
- Time to file
- About 15 minutes
Source
Our estimate of how long the official claim form takes. The notice does not say.
From the official site: tcssettlement.com. Last compared Nov 7, 2026.
Free. The official site never charges.
Quick answers
How much is the Container Store Massachusetts blind shoppers kiosk settlement payout?
$75 a purchase.
Where is the Container Store Massachusetts blind shoppers kiosk settlement claim form?
On the official site, www.tcssettlement.com. Filing is free. The last day to file is Dec 20, 2026.
When will the Container Store Massachusetts blind shoppers kiosk settlement pay?
Payment can only happen after the court gives final approval and any appeals are over.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Is the Container Store Massachusetts blind shoppers kiosk settlement legit?
The settlement administrator (the company that handles claims) is CPT Group, and the official site is www.tcssettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Compare yourself to the official class definition
You may be included if you are legally blind and bought at a Massachusetts Container Store, July 20, 2011 through August 12, 2026.
It covers purchases you tried to credit to the loyalty program at a touch screen kiosk or device with no non-visual input.
Check each condition yourself. The boxes are only for you; nothing is sent or stored.
all legally blind individuals in the Commonwealth of Massachusetts who made purchases at any The Container Store location in the Commonwealth of Massachusetts at any time from July 20, 2011 through August 12, 2026 sought to credit a purchase to a new or existing Loyalty Program account, and encountered a touch screen kiosk or device that lacked non-visual methods for inputting information.
From the administrator site: Official notice of proposed class action settlement (PDF on official site)
This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.
Official payout table
The amounts the settlement itself sets. We do not work out a personal amount.
| Option and condition | Amount |
|---|---|
| Each qualifying purchase | $75 |
Paid from the Damages Fund; reduced if valid claims exceed it.
the remainder will be distributed to eligible individuals at an amount of $75 for each qualifying purchase.
From the administrator site: Official notice of proposed class action settlement (PDF on official site)
Estimates can change with the number of valid claims and court deductions. Guidance only.
How to file
-
Gather what you need
You will need supporting documents.
- Proof of legal blindness, such as a Certificate of Blindness, MCB ID card or medical documentation
- For each purchase you claim: the approximate date, the Massachusetts store or city, and purchase details
- CPT ID and Passcode from your notice, if you got one (the claims site also lets you log in without them)
-
File online, or by mail
At www.tcssettlement.com, by Dec 20, 2026. Filing is free.
Or mail a paper claim form to:Cadigan v. The Container Store, Inc., c/o CPT Group, Inc., PO Box 19504, Irvine, CA 92623
The deadline note says: “Online at the settlement website or by mail by December 20, 2026, with proof of legal blindness.”“The claim form does not say whether a mailed form must be postmarked or received by that date.” -
Save your confirmation
Keep your confirmation number or email. You do not need to file again.
Confirm with the administrator before you act.
After you file
Payment can only happen after the court gives final approval and any appeals are over.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Also ending this week
Related settlements
Case details
- Case
- Mark Cadigan, et al. v. The Container Store, Inc.
- Court
- Massachusetts Superior Court, Suffolk County
- Case number
- 2084CV02119
- Administrator
- CPT Group
- Official site
- www.tcssettlement.com
- Settlement fund
- $780,000 total; $230,000 Damages Fund for valid claims and administration costs
- Full payout terms
- $75 per qualifying purchase, may be reduced pro rata$75 for each qualifying purchase, paid from the $230,000 Damages Fund and subject to pro rata reduction if valid claims exceed it.
- Effort
- Hard, about 15 minutes
- States
- Massachusetts
Other dates
- Objection deadline
- (passed) source document
- Final approval hearing
- (passed) source document
The court’s exact words
all legally blind individuals in the Commonwealth of Massachusetts who made purchases at any The Container Store location in the Commonwealth of Massachusetts at any time from July 20, 2011 through August 12, 2026 sought to credit a purchase to a new or existing Loyalty Program account, and encountered a touch screen kiosk or device that lacked non-visual methods for inputting information.
Quoted from the official notice. Read the notice for the full definition.
Our notes: Per the notice, a class member must meet all four conditions: made a purchase at a The Container Store location in Massachusetts between July 20, 2011 and August 12, 2026; had a vision-related disability requiring assistive technology to access visual information at the time of the purchase; sought to credit the purchase to a new or existing account in The Container Store's customer loyalty program; and encountered a touch screen point-of-sale kiosk or other device that lacked non-visual methods for inputting information. The claim form asks for proof of legal blindness. Read the notice for the full definition.
Sources and checks (6)
Every fact people act on was copied from the official source and compared with it. How we check
- Official notice of proposed class action settlement (PDF on official site) administrator site
- Official claim form (PDF on official site) administrator site
- Official settlement website home page administrator site
- Official settlement website Important Dates page administrator site
- Official settlement website Court Documents page administrator site
- Official online claim form login page administrator site
What changedLast change Oct 27, 2026
- Page created. Claims open until December 20, 2026. source document
Questions
I already filed. What now?
Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.